Amazon Canada Compliance for Tent, Mattress, and Candle Categories

Recently, many sellers on Amazon Canada have received emails regarding updated compliance requirements for the following categories: Adult Mattresses, Candles and Candle Holders, and Tents.

Below are the key timelines for this compliance policy implementation and product removal. Please submit the required compliance documents promptly to avoid product delisting.

Product Categories and Requirements

Adult Mattresses

- Sales Eligibility: Products can be sold after passing compliance review.

- Policy Effective Date: December 19, 2024

- Product Removal Date: February 17, 2025

Candles and Candle Holders

- Sales Eligibility: Products can be sold after passing compliance review.

- Policy Effective Date: December 19, 2024

- Product Removal Date: February 17, 2025

Tents

- Sales Eligibility: Products can be sold after passing compliance review.

- Policy Effective Date: December 19, 2024

- Product Removal Date: February 17, 2025

Compliance Requirements

Adult Mattresses

Amazon requires all adult mattresses to undergo testing and meet the following regulations, standards, and requirements:

- Applicable Regulations:

- SOR/2016-183 (Mattress Regulations)

- Textile Labelling Act and Textile Labelling and Advertising Regulations (C.R.C., c.1551)

Product Detail Page Requirements:

- Accurate product descriptions, including materials used in construction

- Compliance declarations for SOR/2016-183 and the Textile Labelling and Advertising Regulations

- Clear labelling information as required by the Textile Labelling Act

- Safety information and warnings (if applicable)

Required Seller Submissions:

1. Documents

- A test report issued by an ISO 17025-certified laboratory, demonstrating compliance with:

- SOR/2016-183 (Mattress Regulations)

- Textile Labelling and Advertising Regulations (C.R.C., c.1551)

2. Images

- Clear images of the mattress from multiple angles

- Close-up images of the labels showing compliance with the Textile Labelling and Advertising Regulations

Note: All documents, test reports, and certificates submitted to Amazon must be authentic and in their original format (i.e., unaltered).

Candles and Candle Holders

Amazon requires all candles and candle holders to meet the following regulations, standards, and requirements:

Candles:

- SOR/2016-165 (Candle Regulations)

- ASTM F2417-17 (Fire Safety Standard for Candles)

- ASTM F2058-07 (2021) (Fire Safety Label Standard for Candles)

Candle Holders:

- ASTM F2601-18 (Fire Safety Standard for Candle Accessories)

Additionally, all candles and candle holders must include bilingual (English and French) safety warnings and instructions.

Product Detail Page Requirements:

- Model, part number, or item number

- Manufacturer or brand name

Required Seller Submissions:

1. Documents

- A test report issued by an ISO 17025-accredited laboratory, demonstrating compliance with the above regulations, standards, and requirements

2. Images

- Model, part number, or item number

- Manufacturer or brand name

- Product labels

- Compliance marks

- Hazard warnings

Note: All documents, test reports, and certificates submitted to Amazon must be authentic and in their original format (i.e., unaltered).

Tents

Amazon requires all tents to meet the following regulations, standards, and requirements:

Applicable Regulation:

- SOR/2024-217 (Tent Regulations)

Note: This policy does not apply to tents designed, manufactured, or marketed as toys (which must comply with Amazon’s children’s toy policies).

Product Detail Page Requirements:

- Manufacturer or brand name

Required Seller Submissions:

1. Documents

- A test report issued by an ISO 17025-accredited laboratory, demonstrating compliance with the above regulations, standards, and requirements; or

- A Certificate of Compliance (CoC) issued by an accredited laboratory, certifying compliance with the above regulations and standards

2. Images

- Model, part number, or item number

- Name and address of the manufacturer, importer, distributor, or authorized representative

- Brand name or registered trademark

- Product labels

- Compliance marks

- Hazard warnings

- Product instructions and manuals

Note: All documents, test reports, and certificates submitted to Amazon must be authentic and in their original format (i.e., unaltered).

With less than a month remaining before the product removal deadline, sellers are advised to take immediate action and upload the required compliance information to the Amazon Seller Platform based on their product category.