Amazon Canada has taken down a large number of electric kettle products because these items failed to provide a test report complying with CSA C22.1.
What is the CSA C22.1 standard, and what are its specific requirements? How can merchants obtain this test report?
Amazon requires all kettles to be tested and comply with the following regulations, standards, and requirements:
(Note: Amazon's listing requirements for electric kettles)
CSA C22.1 Canadian Electrical Code, Part I, commonly abbreviated as the CE Code, translates to the "Canadian Electrical Code."
It applies to all electrical work and electrical equipment operating at all voltages. Its primary purpose is to establish safety standards for the installation and maintenance of electrical equipment. It carefully considers the prevention of fire and electrical hazards, including protection against electric shock, thermal effects, overcurrent, fault currents, and overvoltage.
CSA C22.1 references other end-product standards, such as:
CSA C22.2 NO. 46 (Electric air-heaters)
CSA C22.2 NO. 64 (Household cooking and liquid-heating appliances)
Furthermore, the Scope sections of these end-product standards will also mention CSA C22.1 (as seen in the Scope section screenshot of the standard CSA C22.2 NO. 64). From this, it can be concluded that the corresponding CSA series end-product standards work in conjunction with the CSA C22.1 standard.
On September 1, 2023, Amazon Canada issued an announcement requiring online electric kettle listings to provide documents complying with CSA C22.1.
In addition to traditional electric kettles, this policy also applies to any products that heat water in equipment that may contain lead—such as percolators, stovetop espresso makers, and moka pots that are not explicitly labeled as "kettles."
For electric kettle products, suppliers should choose either the CSA C22.2 NO. 64 or CSA C22.2 NO. 60335-2-15 standard to obtain a test report. Because these two standards are fully aligned with CSA C22.1, possessing a test report for either of them sufficiently proves that the product complies with CSA C22.1.
You must submit clear and legible product images. The images should include the following information:
Comprehensive Views: Product labels, relevant safety information, compliance marks, hazard warnings, and all sides of the product or product packaging.
Proof of Identity: The images must prove that the product is identical to the tested product and the product published on the detail page.
Bilingual Requirement: Product instructions, manuals, safety information, labels, and warnings must be in bilingual format (English and French).
Identification Numbers: Model number, part number, or item number.
Manufacturer Info: Name and address of the manufacturer or private label owner (distributor).
Documentation: Product instructions and manuals.
Lab Report: A test report issued by an ISO 17025 accredited laboratory, proving that the product complies with the aforementioned regulations, standards, and requirements.
Fill out the application form
Provide samples
Arrange for testing
Issue a draft report (upon passing the test)
Confirm the final official document
The process takes approximately one week after the samples arrive at the laboratory.
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