Amazon Direct Validation (DV) Audit

"Your product has been suppressed due to lack of compliance documentation." Recently, an increasing number of Amazon sellers who deal in furniture such as wardrobes and chests of drawers have received such alerts. Sellers must address this promptly; otherwise, their store products may face the risk of being removed from the shelves. This is not a random spot check, but is related to a mandatory new regulation officially implemented by Amazon on its U.S. and Canadian sites in December 2025.

Cause

In December 2025, Amazon North America made a major update to its compliance policy, explicitly incorporating clothing storage products into the Direct Validation (DV) program. The program aims to ensure the authenticity of compliance documents and the consistency of products through Amazon-recognized Third-Party Inspection and Certification organizations (TICs), thereby safeguarding consumer safety.

New Regulation Requirements

If a seller’s products fall into these categories, compliance verification must be completed through Amazon-recognized Third-Party Inspection and Certification organizations (TICs). Test reports must be submitted directly to Amazon by these TICs, and sellers are no longer allowed to upload documents on their own.

The self-submission channel for sellers has been closed. For specific ASINs flagged by the system, sellers must take the initiative to contact Amazon-recognized TICs for audit within the specified time limit. The TIC will audit and verify the seller’s products and documents, and the final verification results will be submitted directly to the Amazon system by the TIC. Sellers themselves cannot intervene in the process or upload any documents.

JJR Testing Laboratory is an Amazon-recognized Third-Party Inspection and Certification organization (TIC).

How to Determine if Your Store's Products Are Subject to the Regulation

(Regulated products must meet all of the following criteria simultaneously)

1. Furniture products with drawers or hinged doors

2. Free-standing

3. Height ≥ 27 inches

4. Weight ≥ 30 pounds

5. Enclosed storage capacity ≥ 3.2 cubic feet

Product List

Chests of drawers, dressers, wardrobes, armoires, vanities, etc.

Products Not Subject to the RegULation

Bookshelves, office furniture, dining room furniture, jewelry cabinets, nightstands, under-bed storage drawers, or built-in furniture. Simple "clothing storage boxes" are also not within the scope of regulation.

Regulatory Standards for Regulated Clothing Storage Products

U.S. Site

①　16 CFR Part 1261, or ASTM f2057-23 (Safety Standard for Clothing Storage Products)

②　16 CFR Part 1303 (Lead Content in Paint and Surface Coating Tests)

③　40 CFR Part 770 (Formaldehyde Standard for Composite Wood Products)

④　Consumer Product Safety Improvement Act (cpsia) (Lead and Phthalates [if intended for children's use])

⑤　Consumer Product Safety Improvement Act (CPSIA) Tracking Label - Section 103, or ASTM F2057-23-10 (Product Marking, Labeling and Warning)

⑥　16 CFR 1500.48/49 (Products must not have sharp corners or edges)

For Clothing Storage Products Intended for Children's Use

①　16 CFR Part 1261 (Safety Standard for Clothing Storage Products), or ASTM F2057-23 (Safety Standard for Clothing Storage Products)

②　16 CFR Part 1303 (Lead Content in Paint and Surface Coating Tests)

③　40 CFR Part 770 (Formaldehyde Standard for Composite Wood Products), or Title IV of the Toxic Substances Control Act (TSCA) (Lead Exposure REDuction)

④　Consumer Product Safety Improvement Act (CPSIA) (Lead and Phthalates)

⑤　16 CFR 1500.48 (Technical Requirements for Determining Sharp Corners of Toys and Other Articles Intended for Use by Children Under 8 Years of Age)

⑥　16 CFR 1500.49 (Technical Requirements for Determining Sharp Metal or Glass Edges of Toys and Other Articles Intended for Use by Children Under 8 Years of Age)

Canadian Site

• ASTM F2057-23 (Standard Safety Specification for Clothing Storage Products)

• SOR/2021-148 (Formaldehyde Emission Regulation for Composite Wood Products)

For Clothing Storage Products Intended for Children's Use

①　ASTM F2057-23 (Standard Safety Specification for Clothing Storage Products)

②　SOR/2021-148 (Formaldehyde Emission Regulation for Composite Wood Products)

③　And the following items (if applicable):

④　SOR/2016-188 (Phthalates Regulation)

⑤　SOR/2016-193 (Surface Coating Materials Regulation - Lead Content Regulation under the Canada Consumer Product Safety Act)

All test reports must be issued by testing laboratories accredited to ISO/IEC 17025. If the product is intended for children's use, a Children’s Product Certificate (CPC) must also be provided. If the product is not intended for children's use, a General Conformity Certificate (GCC) is required.

Recommendations for Sellers

1. Verify if ASINs Are Flagged

Log in to the Seller Central, go to Account Health, and check for pending validation requests under Product Compliance Requests in the Policy Compliance section.

2. Select an Amazon-recognized TIC Service Provider (e.g., JJR Hong Kong Standards and Testing Center)

During the validation submission process, Amazon will provide a list of recognized TICs for selection. Sellers need to contact the selected TIC.

3. Prepare and Submit the Compliance Document Package

Provide the selected TIC with a complete set of documents, including:

①　Test reports issued by ISO/IEC 17025-accredited laboratories: Must cover all the applicable standards mentioned above

②　Product and packaging images: Must show all sides, including model number, manufacturer information, compliance marks, warning labels, etc.

③　Product instructions and manuals: Must be in the language of the sales destination

4. Cooperate with the TIC to Complete the Validation

The TIC will audit the authenticity of the documents and their consistency with the physical products. Sellers must provide samples or supplementary information as required by the TIC.

5. Wait for the Results to Be Synced to Amazon

After the validation is passed, the TIC will submit the results directly to the Amazon system. Sellers can monitor the product status updates in the Seller Central.

Testing Process

Fill in the test application form → Prepare samples → Courier the samples together with the test application form → Make payment → Receive the test report

Testing Cycle

5–7 working days

Test Sample Quantity and Fees

Please consult JJR staff for details.

For more information about the specific testing requirements, fees, and cycle of this Amazon program, please send relevant information (product images, product links, company letterhead, etc.) to the company email: hello@jjrlab.com.