Sellers on Amazon often face situations where their products are removed from the platform, or even worse, their seller accounts are directly banned. If the reason for removal is the failure to provide an ILAC ISO17025 laboratory-issued report, or if the labels do not meet Amazon's requirements, how should sellers handle the situation?
Amazon's product safety management spans the entire sales process, with specific labeling and testing report requirements for different products. New sellers often struggle to understand all these requirements. If your product gets removed, it's crucial to address the issue promptly to avoid situations where goods are sent to Amazon’s warehouse but can't be sold, ultimately leading to donated items. Below, we summarize the compliance requirements for certain products during the end-of-year peak season. If you need to know the compliance requirements for other products, feel free to contact JJR Testing Laboratory in China.
1. String Lights (with outlets)
- U.S. Compliance Requirements: Test Report: UL588
- EU Compliance Requirements: EC DOC: LVD, EMC, RED Directive; EN 60598-2-20:2010 or EN 60598-2-20:2015; BS 1363 (UK only)
- Japan Compliance Requirements: PSE-related certification materials
2. Personal Electric Mobility Devices
- U.S. Compliance Requirements: Test Report: UL2272
- EU Compliance Requirements: Test Report: UL2272 (for hoverboards); Other: EC DOC
- Japan Compliance Requirements: UL2272 Report; PSE-related certification, etc.
3. Children’s Products
- U.S. Compliance Requirements: CPC, Test Report (ASTM F963-16/-17, cpsia)
- EU Compliance Requirements: EC DOC: Toys safety
- Japan Compliance Requirements: Test Report: ST (JP), ISO 8124-1:2018, ASTM F963, or CPSIA (US) or other equivalent documents
4. Pressure Cookers
- EU Compliance Requirements: EC DOC: Pressure Equipment Directive (PED)
5. Power Banks
- U.S. Compliance Requirements: Test Report: ul2056/ul2054/UL62133
- EU Compliance Requirements: Test Report: UL2056/UL2054/UL62133
- Japan Compliance Requirements: PSE-related certification materials
6. Class I Non-Sterile Medical Devices (some hygiene products)
- U.S. Compliance Requirements: Test Report: FDA 21 CFR 801
- EU Compliance Requirements: Test Report: iso 10993-5; iso 10993-10; EN ISO 13485; ISO 11135; Certificate EC DOC; CE-MDR
For requirements regarding test reports and label plate specifications, it’s usually necessary to consult with certified engineers or experienced compliance experts. It’s advised to have the relevant laboratory conduct tests according to the standards and redesign labels and plates as needed.
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